FAQs

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Yes, we can provide relevant documentation, including shipping, product technical, etc.

We accept USD, Euro and RMB payment, payment methods including bank payment, personal payment, cash payment and digital currency payment.

Our commitment is to address and resolve all customers' issues and meet satisfaction.

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Special packaging and non-standard packing requirements may incur an additional charge.

The finished products received from workshop are labelled with batch information, quantity, production date and retest date. The whole batch is stored in one location. Inventory location is dedicated per batch. The storage location is labelled with inventory card. The finished products received from workshop are firstly labelled with yellow quarantine card; meanwhile, waiting for QC test results. After Qualified Person released product, the QA will issue the green release label and stick on each package.

There are written procedures available for handling of receipt, identification, quarantine, storage, sampling, testing and approval or rejecting of the materials. When the material arrives, warehouse operators will firstly check the integrity and cleanliness of the package, the name, Lot No., supplier, quantity of the materials against qualified supplier list, delivery sheet and corresponding supplier COA.